EDION Group operates a community-based business that is based on the peace of mind and trust it receives from a wide range of stakeholders. After understanding the requests and expectations of each stakeholder, we organize the issues that should be prioritized and proceed with our initiatives.

StakeholdersExpectations for EDION GroupMain interaction methods
customer
  • Providing high-quality, satisfying products and services
  • A comfortable and pleasant store
  • Providing a reliable long-term warranty service
  • Appropriate management of personal information
  • Customer service and events at each store
  • EDION Net Shop
  • Online renovation consultation
  • Customer Service Center
  • Customer Survey
  • Information dissemination via EDION apps and social media
Shareholders and Investors
  • Timely and appropriate disclosure of corporate information
  • Fair return of profits
  • Improving corporate value over the medium to long term
  • Shareholder Benefit Program
  • Shareholders' Meeting
  • Financial Results Briefing
  • Integrated report
  • Shareholder newsletter
  • IR meeting for institutional investors
  • IR website
Business partners, affiliated stores
  • Maintaining fair and equitable business relationships
  • Smooth information sharing
  • Procurement activities that consider human rights, safety, the environment, etc.
  • Regular store visits
  • Manners education training
  • Consultation desk
employee
  • Fair and equitable evaluation and treatment
  • Healthy and comfortable working environment
  • Personal growth and job satisfaction
  • Respect for work-life balance
  • Employee training system
  • Communication via the intranet
  • smile shine meeting
  • Providing information through company newsletters
  • Internal reporting system and consultation desk
  • EDION Labor Union
Local Community
  • Respect for local culture and customs, and environmental conservation
  • Sports promotion and development
  • Disaster relief for the surrounding area
  • Participating in local contribution activities
  • Robot programming class event
  • Sports classes by affiliated athletes
  • Utilizing "EDION Peace Wing Hiroshima" as an evacuation shelter
  • Sponsorship of arts and cultural activities
  • Employee participation in local activities
Government/Municipality
  • Compliance with laws and regulations, payment of taxes
  • Contributing to regional economic development
  • Responses to various notifications, surveys and questionnaires
  • Dialogue through industry associations