Promise of time

  • We will visit you at the promised time when you purchase the product.
  • お伺い時間枠:
    「1便」9:00~12:00 /「2便」11:00~14:00 /「3便」13:00~16:00 /「4便」15:00~18:00 /「ナイト便」18:00~21:00
    ※ナイト便は有料となります。

 

Promise of correspondence

  • We also accept repairs for products purchased by other companies.
  • 修理お預かりの際に代替品を貸し出しできる場合があります。
    ※全ての修理に対応できるものではありません。予めご了承ください。
  • Discounted rates are set for products purchased by us. (Other than flat rate)

 

Promise of responsibility

  • We guarantee for 3 months after repair. (At the same failure)
  • There is a member discount on the digital support menu.
  • 新規エアコン取り付け工事は10年間工事保証いたします。
    ※エアコン本体の商品保証とは異なり、取付工事に起因する場合の保証となります。

 

Promise of delivery and construction

  • We will carry out safe construction by qualified holders.
  • We will explain the safe installation by the in-house trainees.
  • We will visit you with white socks.

 

Promise of carry-on repair

  • We will carry out a pick-up and delivery service. (Paid 1,650 yen (tax included))
  • We will provide a delivery service after the repair is completed. (Paid 550 yen (tax included))
  • We will repair at a safe flat rate. (Products designated by us)
  • 修理完了予定日が変更になる場合はご連絡いたします。
  • 修理料金をエディオンカードのポイントでお支払いいただけます。
    ※店頭引取の場合のみです。また、修理代へのポイント付与はありません。

 

Promise of on-site repair

  • We will make a safe visit by professional staff.
  • If you purchase our company, we will discount the visit fee and wage (wage).
  • We provide over-the-counter parts delivery service. (Paid 550 yen (tax included))