Promise of time

  • We will visit you at the promised time when you purchase the product.
  • Visit time frame: "AM" 9: 00-12: 00 "PM ①" 12: 00-15: 00 "PM ②" 14: 00-17: 00 "Evening" 16: 00-19: 00 "Night" 18: 00-21: 00

 

Promise of correspondence

  • We also accept repairs for products purchased by other companies.
  • We will lend you a replacement when you take care of the repair. (* Please note that we cannot handle all repairs.)
  • Discounted rates are set for products purchased by us. (Other than flat rate)

 

Promise of responsibility

  • We guarantee for 3 months after repair. (At the same failure)
  • We will support defective replacement for one month after purchase.
  • There is a member discount on the digital support menu.
  • We guarantee the installation of new air conditioners for 10 years. (Unlike the product warranty of the air conditioner itself, it is a warranty when it is caused by installation work)

 

Promise of delivery and construction

  • We will carry out safe construction by qualified holders.
  • We will explain the safe installation by the in-house trainees.
  • We will visit you with white socks.

 

Promise of carry-on repair

  • We will carry out a pick-up and delivery service. (Paid 1,650 yen (tax included))
  • We will provide a delivery service after the repair is completed. (Paid 550 yen (tax included))
  • We will repair at a safe flat rate. (Products designated by us)
  • If the scheduled repair completion date changes, we will contact you.
  • You can pay the repair fee with EDION (Only for over-the-counter pick-up. No points will be given to the repair fee.)

 

Promise of on-site repair

  • We will visit you on the same day. (Excluding some areas)
  • We will make a safe visit by professional staff.
  • If you purchase our company, we will discount the visit fee and wage (wage).
  • We provide over-the-counter parts delivery service. (Paid 550 yen (tax included))