Dear customers

About unauthorized use of points using our digital membership card

As announced on December 12, 2016, it was discovered that the EDION Point was used illegally by an unknown third party in the EDION App operated by the Company. Etc., and cooperated fully with the investigation.

As a result of previous investigations, no evidence of leakage of customer ID / password, credit card information, or other personal information from our company was found, so our method of unauthorized use of EDION Point is from other companies' services. We assume a list-type account hack using IDs and passwords that may have leaked.

As a countermeasure against the above unauthorized use, the Company displayed the last login date and time on `` EDION app '' and `` EDION app '' and logged in on a terminal that has never logged in before In addition to sending a confirmation e-mail to the customer, the digital membership card displayed on the " EDION app" was modified in order to prevent unauthorized use by copying the screen.

We ask that customers take measures such as changing their password regularly and avoiding the use of the same password as services of other companies in order to use our service safely. We will continue to raise alerts through e-mail magazines and other means.

that's all

Inquiries regarding this matter

EDION Customer Service Office

電話番号　06-6202-6011（平日9：30-18：30 ※土日祝は除きます）
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