Target card: EDION card ID card

5-year and 10-year long-term repair warranty

Home appliances / PCs (models designated by us)

If you are an EDION
We offer a long-term repair warranty (including manufacturer's warranty) for 5 to 10 years!

EDION Card member, you can use the purchased product for a long time with peace of mind with a long-term repair warranty of 5 to 10 years when you purchase a designated product of 5,500 yen (tax included) or more. In addition, we guarantee a wide range of target products, including over 100 varieties.

* Products covered by the warranty for home appliances are designated products with a manufacturer's warranty of one year or more for 5,500 yen (tax included) or more.
* Products covered by the 5-year warranty are products designated by us.
* A 10-year long-term repair warranty for air conditioners and refrigerators with a unit price of 100,000 yen (tax included) or more. (Excluding construction costs and mounting materials)
* Some products are not covered by the warranty.
* The long-term repair warranty does not apply to products purchased through online shopping (Rakuten, amazon, Yahoo !, etc.) excluding outlet stores and EDION

All covered by long-term repair warranty

  • Repair wages
  • +
  • Repair parts fee
  • +
  • Of products subject to on-site repair
    Travel expenses
Examples of products subject to carry-on repair and products / parts not covered by warranty

Examples of products subject to carry-on repair

Video LCD TVs of 15 inches or less, digital cameras, car navigation systems, video movies, stand-alone cameras, lenses (excluding lenses such as glass), BS / CS antennas, table projectors, digital tuners
acoustic Microphones, headphones, portable teleco, tape recorders, IC recorders, radios, portable CDs, portable DVDs, portable BDs, digital audio, radio cassette recorders, network players (including built-in HDD)
information Personal computers, HDDs, drives, printers, personal computer accessories, terminal adapters, scanners, electronic dictionaries, displays, personal computer accessories
communication Communication equipment, measuring instruments, loudspeakers, transceivers
illumination stand
Beauty Shavers, hair dryers, hot curlers, hairdressing and beauty equipment, beauty salons, scales
Housework Cleaners (including handy), steam cleaners, trouser presses, portable coolers, futon dryers, irons
Season Humidifier, fan / circulator, kotatsu heater, electric blanket, yagura kotatsu, electric stove, anchor / foot warmer, heating accessories, air purifier (excluding dehumidifier)
cooking Cassette stoves, dish dryers, induction cookers, juicers, mixers, rotary cookers, rice cookers, electronic jars, rice mills, oven toasters, toasters, coffee makers, hot plates, electric cookers, pots, warmers , Water purifier, home bakery, cooking related accessories
Other Hearing aids, medical equipment, health supplies, massage accessories, office equipment, shredders, fire alarms, calculators, watches, watches, electronic keyboards, gardening supplies
* Lightweight products similar to the above are subject to carry-on repair products.

Examples of parts not covered by warranty

Washing machine Lint filter, dust removal net, external water supply / drainage hose (external), detergent container, hot water removal hose, Hertz replacement
cleaner Floor brushes, turbo brushes, paper packs, rechargeable batteries, front wheels, rear wheels, extension pipes (damaged / deformed), bellows hoses (damaged / torn / deformed)
Air conditioner Filters, drain hoses, refrigerant gas, construction materials
microwave Attached dishes, tobira (damaged), handles, knobs, turntables, window ummo boards
Rice cooker Inner pot, operating battery, rice scoop, outer lid, handle
refrigerator Ice trays, dividers, boxes, water filters
computer Battery, LCD panel missing dots, mouse, additional HDD, additional memory
shaver Inner blade, net blade, rechargeable battery
digital camera Lens cap, strobe lamp, lens filter
printer Ink cartridge, paper feed tray, paper output tray, toner, toner cartridge
Products in general Accessories Packing, various batteries, rechargeable batteries, batteries (including built-in), inks (including toner), straps, tanks, various filters, recording media, antenna construction members, various blades, inner bins of warmers, belts Kinds, screws, shades, tubes, blades, guards, record needles, cords and cables, projector lamps, replacement cores, kotatsu and other wood parts and similar items (top plate, legs, yagura, etc.), manufacturers Consumable accessories in the instruction manual,
Other parts similar to the above are not covered by the warranty.

Examples of work that is not covered by the warranty

Digital equipment Add / remove software, add / remove / connect hardware, replace battery with built-in backup
computer OS software settings / adjustment / repair, virus removal, data backup, technical support work, reinstallation
printer Dust removal, ink adhesion removal, clogging removal, foreign matter removal, head cleaning, overhaul
TV / DVD / BD Channel presets, device connections, debris removal, cleaning, overhaul
Air conditioner Gas charge, cleaning, drain clogging, construction work, filter cleaning
Washing machine Foreign matter removal, filter clogging, drain port clogging, water supply valve clogging, drain cock clogging, drying filter cleaning
Oil fan heater / oil stove Filter clogging, disassembly and cleaning with defective kerosene, and core replacement (oil stove)
digital camera Lens dust removal
Products in general Insects / small animal contamination removal work, external damage caused by small animals, removal work caused by freezing, dust / foreign matter removal work, repair work due to handling mistakes, repair work due to applied voltage, induced lightning surge, version upgrade work, handling instructions Only visit and work
Other work similar to the above is not covered by the warranty.
Repair / restoration work of software, media, etc. caused by failure of the product covered by the warranty is also not covered by the warranty.
Items that fall under Article 16 of this agreement (matters not covered by the long-term repair warranty)

Industry-leading wide guarantee

One of the best wide guarantees in the industry. For over 100 varieties abundant!

EDION 's long-term repair warranty can be applied to a wide range of products, from designated products of 5,500 yen (tax included) or more, to more than 100 types of products.

 

General warranty products
  • General warranty products
  • General warranty products

 

EDION guarantees even more products!
  • EDION guarantees even more products!
  • EDION guarantees even more products!
  • EDION guarantees even more products!
PC, electronic equipment related
Personal computers, displays, image scanners, hard disk drives, PDAs (Personal Digital Assistants), personal copies, electronic dictionaries, calculators, etc.
Audio related
Headphones, MD decks, tape recorders, radio cassette recorders, radios, karaoke, microphones, speakers, amplifiers, loudspeakers, electronic pianos, electronic keyboards, transceivers, etc.
Home appliances
IH cooking heater, dishwasher, dishwasher, gas table, shower toilet, juicer mixer, toaster, hot plate, food processor, ventilation fan, food waste disposer, alkaline ionizer, electromagnetic cooker, etc.
Seasonal home appliances
Anchor, foot warmer, fan heater, kerosene heater, kerosene heater, electric fan, furniture-like kotatsu, cold air fan, electric stove, electronic carpet, electronic blanket, dehumidifier, air purifier, humidifier, rice cake maker, etc.
Beauty / health related
Massage chairs, hair removers, hearing aids, facial equipment, hair dryers, irons, sewing machines, water heaters, training equipment, etc.
Furniture / interior related
Power tools, TV door phones, ceiling lights, desk stands, clocks, etc.

* Apple products such as the iPad and iPod series are not covered by the 5-year long-term repair warranty. * Personal computers are eligible for products designated by us.

Point 1
Digital home appliances such as digital cameras and printers are also covered by the warranty. * Note 1
Point 2
We guarantee no matter how many items you purchase for a year. * Note 2
Point 3
We guarantee the purchased products until the purchase price is reached. * Note 2

* Note 1 Limited to products designated by us.
* Note 2 For details, please refer to the EDION Card Service Membership Agreement.

Guaranteed for family members

While living together, register as a family member
You can get a long-term repair warranty!

When shopping, simply provide your registered phone number and we will guarantee it.
* Registration for the entire family requires the consent of both the member and family members who live in the same household and address.
* Please contact the store staff with the main member to register.
* Points purchased by family members will be added to the main members.

Guaranteed for family members

 

For inquiries about guarantees and points
EDION Card Center
Reception hours: 10: 00-18: 00 (year-end and New Year holidays)

* EDION Card service content is subject to change without notice.
* Please check the phone number and make sure you make a correct call.